Featured Speakers

Ajit Neekhara
Ajit Neekhara
Sr. Sales Director
Blue Yonder
Praveen Shrikhande
Praveen Shrikhande
Chief Digital and Information Officer
Aditya Birla Fashion and Retail Ltd.
Sanjay Tripathi
Sanjay Tripathi
Chief Digital Officer
Bestseller
Shweta Srivastava
Shweta Srivastava
Director-CS & Customer Experience
Tata CLiQ
Varkey Joseph
Varkey Joseph
Head Customer Experience
Raymond Limited
Rajgopal Nayak
Rajgopal Nayak
Chief Technology Officer
Metro Brands
Jayant Jain
Jayant Jain
Vice President- Marketing & Customer Services, Head Loyalty & Shopper Insights
Reliance Retail Ltd.
Debangshu Adhikari
Debangshu Adhikari
Business Head - Digital
Reliance Digital Retail Ltd.
Priyanka Malhan
Priyanka Malhan
General Manager E-commerce Channel Head
Graviss Foods Pvt Ltd - Baskin Robbins
Vijay Babu Palaniappan
Vijay Babu Palaniappan
Student
upGrad
Mittul Parikhr
Mittul Parikh
Head of Omni Channel
Spykar Lifestyles Pvt Ltd
Mahuya Chaturvedi
Mahuya Chaturvedi
CMO and Online Business Head
Baggit India Private Limited
Rajdeep Charan
Rajdeep Charan
Sr GM CX and CRM
Eureka Forbes Ltd
Rakesh Gupta
Rakesh Gupta
Head-Customer Services
Panasonic Life Solutions India Pvt. Ltd.
Sambit Panda
Sambit Panda
Head Large Format Retail - Business Head West
IFB Industries Ltd.
Resha Jain
Resha Jain
Vice President, Content Marketing
SUGAR Cosmetics
Mayank Darjir
Mayank Darji
Head - Store Technology
Infiniti Retail Limited, Croma - A TATA Enterprise
Narendra Pratap Singhr
Narendra Pratap Singh
Director – Retail
Samsonite South Asia
Narendra Motwani
Narendra Motwani
Head – Ecommerce
Malabar Gold and Diamonds
Nilesh Borgharkar
Nilesh Borgharkar
Sr. Vice President Customer Support and Service
People Interactive (Shaadi.com)
Raj Goelr
Raj Goel
Sr Vice President
Wonderchef Home Appliances Private Limited
Medha Tawder
Medha Tawde
CMO and Head - Omnichannel Strategy and Convergence
Praxis Home Retail Limited Hometown